Operations Manager contract corptocorp Menlo Park, CA

Operations Manager
Location: Menlo Park, CA
Contract
Only USC, GC and TN visa

• Responsible for service delivery within region and team performance to SLAs (service level agreements).
• On boards and trains team members.
• Collects feedback and interfaces with local Client stakeholders.
• Collects feedback from team on processes and tools and proactively suggests  opportunities for process improvements. Maintains documentation and standard operating procedures (SOPs).
• Manages change control processes.
• Manages team schedules and absences to ensure continuity of services.
• Oversees escalation process and escalates issues to Client as required.

This is the corp to corp opportunity , Please share updated Resume asap, thanks