Service Delivery Manager
Location: Menlo Park, CA
Contract
Only USC, GC and TN visa
- Accountable for the overall success of the program.
- Interfaces with Client leadership to align on strategic direction for the program.
- Collects feedback and oversees performance improvement initiatives.
- Runs program level business reviews and monthly operational reviews.
- Oversees the recruiting and performance management processes within vendor’s team.
- Ensures consistency in service delivery between regions.
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